IMPACT OF SPIRITUAL BELIEFS ON SERVANT LEADERSHIP BEHAVIOR, MEDIATED BY EMOTIONAL INTELLIGENCE, A QUANTITATIVE STUDY ON PAKISTAN BANKING INDUSTRY

Abstract

Progression or the failure of organization always depends upon the leadership it has. There has always been a need for a better leadership, especially after the recent collapse of global financial system. Scholars and practitioners are in consensus to have people-centric leadership who possesses the innate feeling to serve others. Literature offers servant leadership (SL) as an answer to avoid future organizational mayhems. What factors help in creating servant leadership behavior are still in exploratory stage. This study is an effort to explore the relationship between spiritual beliefs and servant leadership behavior and the mediating effect of emotional intelligence. A combination of statistical techniques, apparatuses, and procedural activities are considered as research method. Data were collected by using multiple questionnaires, 363 valid responses have obtained. The results support the proposed model significantly.