STUDY OF WORK FAMILY CONFLICT, SELF-EFFICACY, CITIZENSHIP BEHAVIOR AND COMMITMENT OF PROJECT MANAGERS

Abstract

The objective of this study is to evaluate and examine the impact of project management selfefficacy and work family conflict on project citizenship behavior, mediating role of project commitment in the relationship. It is a quantitative study. Data were collected from 150 project managers, supervising at least one project with minimum three members, of IT sector. The study design was cross sectional, one time data were collected through questionnaire. The data were analyzed using SPSS and PROCESS. The results of the study reported that project commitment partially mediates the relationship between project management self-efficacy and project citizenship behaviors. Whereas, project commitment did not mediate the relationship between work-family conflict and project citizenship behavior. The practical implication of this study suggests that this study has significant practical relevance for project oriented organizations. Due to demonstrated effects of project commitment and work-family conflicts on the citizenship behavior; the project oriented organizations shall purposefully act to consider the work-family conflicts to enhance the citizenship behavior of project managers and project team members.