IMPACT OF JOB SECURITY, JOB AUTONOMY AND SUPERVISOR SUPPORT ON EMPLOYEE PSYCHOLOGICAL WELLBEING: THE MEDIATING ROLE OF PRESENTEEISM IN THE EMPLOYEES OF HOSPITALITY INDUSTRY

Abstract

The purpose of this research is to theorize and empirically examine the association between job security, job autonomy, supervisor support, presenteeism, and the psychological wellbeing of the employees of hospitality industry. This study also measures the impact of presenteeism as a mediator between job security and psychological wellbeing; job autonomy and psychological wellbeing; supervisor support and psychological wellbeing of employees. This is a quantitative research study, using cross sectional research design via survey method. The sample is comprised of N=205 employees from top and middle level management of three, four and five star hotels in Lahore. The results have revealed that job security, job autonomy and supervisor support are positively correlated with the psychological wellbeing of employees. Job security, job autonomy and supervisor support are found negatively correlated with the presenteeism in employees of hospitality industry. Presenteeism was found to have significant negative relationship with the psychological wellbeing of employees. Furthermore, the results have affirmed partial mediation of presenteeism between job security and psychological wellbeing; job autonomy and psychological wellbeing; supervisor support and psychological wellbeing of employees of hospitality industry. This study highlighted the importance of presenteeism instead of traditional HR research concern on absenteeism and provides insights to the HR professionals of hospitality industry of Pakistan to review their strategies as well policies to enhance job security, job autonomy and supervisor support in order to reduce presenteeism and improve employee’s psychological wellbeing.